Privacy Policy

Privacy Policy

Farvera Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us.

1. Data Controller

Farvera Ltd is the data controller responsible for your personal data.

2. Information We Collect

We may collect and process the following personal data:

Full name
Email address
Phone number
Property address or project location
Any information you provide via enquiry forms, emails, phone calls, or other communications
Technical data such as IP address, browser type, and website usage data (via cookies and analytics tools)

3. How We Collect Your Data

We collect personal data when you:

Submit an enquiry through our website
Contact us via email or phone
Request a quotation or service
Interact with our website (cookies and analytics)

4. How We Use Your Data

We use your personal data to:

Respond to enquiries and provide quotations
Communicate with you regarding our services
Manage and deliver construction and renovation projects
Maintain internal records
Improve our services and customer experience
Comply with legal and regulatory obligations

5. Legal Basis for Processing

We process your personal data under the following lawful bases:

Contractual necessity – to provide services you have requested
Legitimate interests – to operate and improve our business
Legal obligations – where required to comply with applicable laws
Consent – where you have explicitly agreed (e.g. marketing communications)

6. Data Sharing

We do not sell your personal data. We may share your data with:

Trusted service providers (e.g. subcontractors, suppliers)
Professional advisers (e.g. accountants, legal advisors)
Regulatory or legal authorities where required

All third parties are required to handle your data securely and in compliance with data protection laws.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

9. Your Rights

Under data protection laws, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us using the details below.

10. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Farvera Ltd
Email: info@farvera.co.uk
Phone: 07895674277
Address: 510 St Albans road, Watford, WD24 6QU